Privacy Policy

Effective Date: 01/12/2024

At ArtalOfficial.com, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website. By accessing and using ArtalOfficial.com, you consent to the practices described in this policy.


1. Information We Collect

We may collect the following types of information when you use our website:

1.1. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely and not stored on our servers)

1.2. Non-Personal Information

  • Browser type and version
  • IP address
  • Device information
  • Website usage data (e.g., pages viewed, time spent)

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To fulfill your orders, process payments, and deliver products.
  • Customer Support: To respond to your inquiries and provide support.
  • Personalization: To improve your shopping experience by tailoring content and recommendations.
  • Marketing: To send you promotional emails, newsletters, or offers, only if you opt-in.
  • Legal Compliance: To comply with legal obligations and protect against fraudulent activities.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

  • Service Providers: With trusted third parties, such as payment processors and shipping companies, to complete transactions.
  • Legal Requirements: When required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking Technologies

4.1. Cookies

ArtalOfficial.com uses cookies to enhance your browsing experience. These are small files stored on your device that help us:

  • Remember your preferences.
  • Analyze website performance.
  • Provide targeted advertisements.

4.2. Managing Cookies

You can manage or disable cookies through your browser settings. However, some features of our website may not function properly without cookies.


5. Data Security

We implement robust security measures to protect your personal information, including:

  • Encryption of sensitive data (e.g., payment details).
  • Regular security audits of our systems.
  • Restricting access to personal data to authorized personnel only.

While we take every precaution, no method of transmission over the internet or electronic storage is 100% secure.


6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccuracies in your personal information.
  • Deletion: Request that we delete your personal data, subject to legal or contractual obligations.
  • Opt-Out: Unsubscribe from marketing emails or refuse cookies.

To exercise these rights, please contact us using the details below.


7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before sharing any information.


8. Children’s Privacy

ArtalOfficial.com is not intended for children under the age of 18. We do not knowingly collect personal information from children.


9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Continued use of our website after changes are made constitutes your acceptance of the updated policy.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: artalperfumes@gmail.com
  • Phone: +968 7937 4242
  • Address: Muscat, Oman

Thank you for trusting ArtalOfficial.com with your personal information!